Politica de confidențialitate
Last updated: July 7th 2026
At Her Walks, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Who We Are
Her Walks provides local walking experiences in Marseille designed to help travelers discover the city through authentic, welcoming, and personal experiences led by local women.
If you have any questions regarding this Privacy Policy, you can contact us at:
Email: herwalksmarseille@gmail.com
Website: https://her-walks.com/en/marseille
Instagram: @herwalksmarseille
Information We Collect
We may collect the following information when you interact with us:
- Name
- Email address
- Phone number
- Booking details
- Messages sent through our contact forms, email, WhatsApp, or social media
- Information voluntarily provided by you
We may also collect basic technical information such as:
- IP address
- Browser type
- Device information
- Website usage data through analytics tools
How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate with you regarding your experience
- Respond to inquiries
- Improve our services and website
- Send important updates related to your booking
- Comply with legal obligations
We will never sell your personal information.
Legal Basis for Processing
If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract (such as managing a booking)
- Compliance with legal obligations
- Our legitimate business interests
Sharing Information
We only share information when necessary to operate our services.
This may include:
- Payment providers
- Website hosting providers
- Booking software providers
- Legal authorities when required by law
We do not sell or rent personal data to third parties.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted.
Your Rights
If you are located in the European Union, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing of your data
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details provided above.
Cookies
Our website may use cookies and similar technologies to improve user experience and understand how visitors use our website.
You can manage cookie preferences through your browser settings.
Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
However, no online transmission or storage method can be guaranteed to be 100% secure.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms.
We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page along with the revised date.
Contact
For privacy-related questions or requests, please contact:
Her Walks
Email: herwalksmarseille@gmail.com
Instagram: @herwalksmarseille